Warranty

90 Days

Bows are under warranty for 1 season

1 Year

RGB, Incandescent Light Sets, Cherry Blossom Trees, Timers, Micro Lights, Light Bursts, Twig Lights, Shimmering Spheres, Radiant Blasts, Big Seed Connectables, B/O Big Seed, B/O Micro Lights, Novelty Trees, Resins, Patio Light Sets

3 Years

Bulbs (C7/C9/G50), Clips/Tabs, Cord, LED Light Sets (5mm/8M/C6/Rice Lights/Cluster Lights), Light Drops, Wire Décor, Foldable Spheres, Wreaths, Garlands and Foliage, Light Sets on Christmas Trees, LightLinks, Gumballs Lights, Orbs, Cluster & Compact Rice Lights, Cluster Lights, Weeping Willows, Curtain Lights, Starry Lights, Connect N Sync Cluster

Decorator Warranty Returns

All Decorator Warranty Returns Must Include a copy of the purchasing Sales Order or Paid Invoice.

Retail Returns

All Retail Returns within the first year, are to be taken back to the original Retail Store where purchased. After 1 year, the warranty returns will be processed through Holiday Bright Lights.

All Retail Claims Must Include the Original Receipt and Retail Packaging UPC.

Return Procedure

Product returns within the warranty period must first be approved by Holiday Bright Lights. Once the warranty return has been approved, the product should be shipped back to the HBL Warehouse, at the owner's expense, and will then be inspected to determine if it falls under warranty coverage. Upon approval of such return, the product will be replaced (or repaired) with the same, or similar product. In the event, that an item cannot be replaced (or repaired), a credit will be issued to be used on future purchases.

If products are found to be defective upon delivery (and before use) please contact Holiday Bright Lights by email at: CSR@holidaybrightlights.com to obtain a Return Authorization Number. No Refunds Will Be Given – Replacement product or merchandise credit will be offered.